Welcome to unBurden Chat Buddy

In a world where challenges can be overwhelming, finding immediate, compassionate support can be difficult. I created unBurden Chat Buddy to offer a dedicated, empathetic, and judgment-free space where you can always reach out. The chatbot provides 24/7 support in over 75 languages, making emotional well-being accessible to everyone, free of charge.  It supports both text-based and call-based support for a much holistic and inclusive therapeutic experience. unBurden Chat Buddy is backed by extensive training, research and therapeutic techniques like Cognitive Behavioural Therapy and Mindfulness to deliver empathetic, reliable support when you need it most 

With a background in psychology, I'm aware of the barriers that prevent access to crucial support, and unBurden Chat Buddy is my attempt to bridge those gaps. It’s designed to offer a supportive ear and thoughtful guidance for stress, anxiety, and a wide range of life’s challenges—supporting everyone across all genders, ages, backgrounds, identities, and stages of life 

While unBurden Chat Buddy is a valuable resource, it’s not a substitute for professional therapy. For more comprehensive care, please seek a licensed mental health professional. 

You don’t have to struggle in silence. Reaching out is a sign of strength. It is okay to not be okay. I hope unBurden Chat Buddy becomes a comforting friend, easing your burdens and bringing warmth to your journey 

 Our Story

It started with a visit to a government hospital in Mumbai.

I saw families camping out in basements and parking lots. Some had been there for days, waiting, hoping to meet a mental health professional. The psychiatric wards were overcrowded. The air smelled like damp walls and dirt. People were in visible distress but the system was too stretched to see them as anything more than a case-load to manage. Those "patients" were being treated with no dignity or care. Some of them said they had been locked up for years.

It was shocking. But being angry wasn’t enough. I knew I had to do something. Something that didn’t wait for policy change, funding, or perfect conditions. Something that started from the ground up and benefitted people from the grassroots level.

Here’s the reality:
Fewer than 0.3 psychiatrist for every 100,000 people Suhas S, Arvind BA, Sukumar GM, Banandur PS, Nirisha LP, Kumar CN, Benegal V, Rao GN, Varghese M, Gururaj G; NMHS National Collaborators Group. A bird's eye view of the mental health systems in India. Indian J Psychiatry. 2023 Dec;65(12):1214-1222. doi: 10.4103/indianjpsychiatry.indianjpsychiatry_845_23. Epub 2023 Dec 11. Erratum in: Indian J Psychiatry. 2024 Jan;66(1):121. doi: 10.4103/0019-5545.394762. PMID: 38298873; PMCID: PMC10826870.

Just 0.07 clinical psychologist for every 100,000 people Suhas S, Arvind BA, Sukumar GM, Banandur PS, Nirisha LP, Kumar CN, Benegal V, Rao GN, Varghese M, Gururaj G; NMHS National Collaborators Group. A bird's eye view of the mental health systems in India. Indian J Psychiatry. 2023 Dec;65(12):1214-1222. doi: 10.4103/indianjpsychiatry.indianjpsychiatry_845_23. Epub 2023 Dec 11. Erratum in: Indian J Psychiatry. 2024 Jan;66(1):121. doi: 10.4103/0019-5545.394762. PMID: 38298873; PMCID: PMC10826870.

80% of people with mental health issues receive no support at all https://swachhindia.ndtv.com/80-per-cent-indians-with-mental-health-issues-dont-seek-treatment-say-doctors-84133/ 

So I built unBurden Chat Buddy, a free, anonymous space where people can talk without fear of judgment. Not a therapist, not a crisis line, not a fix. But a place to vent, to reflect, to feel heard. In your language, in your time, on your terms.

When users express that they’re in crisis, the platform immediately guides them to helplines and a mental health professional directory. It also offers tools and psychoeducation grounded in approaches like CBT, mindfulness, and cognitive restructuring presented in a way that’s calm, respectful, and empowering.

Because everyone deserves to feel heard. And for many, this is where that begins.

Impact So Far

Here’s what we’ve consistently heard from our users:

• Many users said they felt safer talking to unBurden Chat Buddy, they didn’t feel judged, and they didn’t have to pretend they were okay.

• Some shared things with the chatbot and callbot that they had never said out loud to anyone before.

• For many, it was the first time they had ever asked for help.

• Users said it gave them a space to vent, reflect, and process emotions freely and without time pressure.

• Several people reported that it helped them gain clarity or shift their thinking in ways they hadn’t expected.

• The platform’s accessibility: free, anonymous, multilingual, and available anytime was repeatedly mentioned as a key reason people preferred it.

unBurden Chat Buddy isn’t here to "therapise", we’re clear about that from the start. We deeply respect the work of mental health professionals, and we see this tool as a gentle first step toward seeking support.